Política de envío

Ava Shipping Policy

Fast, Reliable, and Secure Delivery

At Ava, we are dedicated to providing you with a seamless shopping experience from start to finish. Our shipping policy ensures that your exquisite jewelry arrives quickly and safely.

Processing Time:- All orders are processed within 7-15 business days. Orders placed after 3 PM (EST) will be processed the next business day. Please note that custom or made-to-order pieces may require additional processing time.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. This allows you to track the status of your delivery through our carrier's website.

Order Issues

If you experience any issues with your order, such as delays or damages, please contact our customer service team at andreaalonsoberges@gmail.com or +1 (849) 450-9923. We are committed to resolving any concerns promptly and ensuring your satisfaction.

Delivery Address

Please provide an accurate shipping address to avoid delays or non-delivery. Ava is not responsible for issues arising from incorrect or incomplete addresses.

Signature Requirements

For added security, some orders may require a signature upon delivery. This helps ensure that your valuable jewelry reaches you safely.

Thank you for choosing Ava. We appreciate your business and are committed to delivering your jewelry with the highest level of care and efficiency.